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VANCOUVER, Canada — June 21, 2004
 Convedia®
Corporation, the leading provider of IP media processing platforms, today
announced that Genesys Conferencing, a global leader in multimedia conferencing
services, has selected and deployed Convedia’s CMS-6000 Media Server
in its flagship Genesys Meeting Center product offering. Genesys Meeting
Center offers Web, voice and desktop video conferencing in one integrated
service that is available on demand. Simple point-and-click commands allow
moderators to deliver PowerPoint presentations, share and edit any document
or application in real time and record meetings for playback later.
Founded in 1986, Genesys serves over 18,000 customers
in 21 countries worldwide, including over 200 of the Global 500 companies.
Widely acknowledged as a technology innovator and industry leader, Genesys
pioneered fully automated conferencing in 1989 and was the first to empower
customers with conference management tools via the introduction of its
Multiconference Manager software in 1997. Genesys has grown to over 1,000
employees through a series of strategic acquisitions and delivered over
1.3 billion conferencing minutes in 2003.
Jim Huzell, Chief Operating Officer of Genesys Conferencing,
noted, “There were a number of considerations internally when we
first began working with Convedia two years ago. Could Voice over IP really
be capable of meeting our stringent voice-quality requirements? Our experience
with Convedia’s media servers has clearly demonstrated that they
exceed our expectations. Convedia will work with us in the future to improve
service reliability, reduce costs and help Genesys to create an increasingly
differentiated service offering. Convedia has become a strategic supplier
to Genesys because the company’s products and technology are clearly
head-and-shoulders above those of the competition.”
Convedia’s CMS-6000 Media Servers help Genesys
address three of the most pressing issues facing service providers in
today’s increasingly competitive conferencing marketplace:
- Improve Profit Margins – Convedia’s
media servers dramatically reduce costs and improve profitability by
consolidating up to four legacy conference bridging platforms into a
single, dynamically reprogrammable media processing platform capable
of concurrently supporting reservationless, event and video conferencing
services.
- Increase Service Differentiation
– Convedia’s use of open, standards based interfaces enables
increased service differentiation and accelerated new feature introduction,
which help service providers retain existing customers and attract new
ones. The use of open interfaces allows service providers to overcome
vendor lock-in that has historically resulted in inflated hardware costs
and lengthy delays for customized features.
- Elegant Migration from PSTN to VoIP
– Convedia’s media servers provide transport agnostic bridging
capabilities that are equally at home servicing the conferencing needs
of TDM subscribers as they are servicing the needs of native IP devices.
This offers Genesys’ customers seamless evolution to Voice over
IP while ensuring a common, feature rich experience regardless of how
the callers reach the service platform.
“This is a significant announcement for the conferencing
services industry in that it provides concrete evidence of an undeniable
trend we identified two years ago, namely the impending shift to IP conferencing
services and the fundamental importance IP Media Servers will have in
making this shift possible,” said Marc Beattie, Senior Partner,
Wainhouse Research. “Any organization that is considering or has
deployed VoIP should be mindful that IP-based collaboration and conferencing
services will extend the benefits of their VoIP architecture – this
is a relationship to put on your radar screen.”
Convedia’s carrier-class CMS-6000 Media Server
and entry-level CMS-1000 Media Server reduce capital and ongoing operational
costs by consolidating the functions of traditional announcement and recording
servers, interactive voice response units (IVR/VRU), audio/video conference
bridges, voice mail servers, and speech platforms onto a single shared
media processing platform. Convedia’s media servers have been deployed
globally by leading wireline and wireless carriers and enhanced service
providers.
“We are extremely pleased to be chosen as Genesys’ platform
for deploying Voice over IP conferencing services,” said Peter Briscoe,
president and CEO of Convedia. “Their broad customer base can benefit
from these new capabilities today, both in cost savings and in new productivity-enhancing
features. Genesys is an example of the type of visionary service provider
who is taking advantage of IP media server technology to extend and cost-reduce
core TDM services while paving the way for seamless migration to IP services.”
Genesys Conferencing is a leading provider of integrated Web, voice
and video conferencing services to over 18,000 clients worldwide, including
200 of the Global 500. The company’s services are designed to meet
the full range of communication needs within the global enterprise, from
small, collaborative team meetings to large, high-profile online events.
The company’s flagship product, Genesys Meeting Center, provides
a single-platform multimedia conferencing solution that is easy to use
and available on demand. With offices in 21 countries across North America,
Europe and Asia Pacific, the company offers an unmatched global presence
and strong local support. Genesys Conferencing is listed on the Nouveau
Marché in Paris (Euronext: 3955) and Nasdaq (GNSY). Additional
information is available at www.genesys.com.
Convedia® Corporation is the leading supplier of next-generation IP
media servers that enable telecommunication service providers to reduce
service delivery costs and increase revenues through new approaches to
enhanced services. Convedia’s award-winning family of products includes
the CMS-6000 Media Server, a carrier-class media server capable of scaling
to 18,000 ports per shelf, and the CMS-1000 Media Server, a low-cost,
entry-level media server. Convedia is headquartered in Vancouver, British
Columbia, Canada, and financed by leading venture capitalists. For additional
information about Convedia, its products, or the role of media servers
in Softswitch, Packet Cable, or 2.5 and 3G wireless architectures, visit
www.convedia.com.
Jennifer Abelson
+1-212-579-5743
jennifer@abelsongroup.com
Tricia Heinrich
Global Public Relations, Denver
+1 415 608 6651
tricia.heinrich@genesys.com
Geoffrey Riggs
European Public Relations, Montpellier
+33 4 99 13 25 52
geoffrey.riggs@genesys.com
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