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Today’s Class 4/5 switching infrastructure supports
a broad range of basic and enhanced voice services. However, the reality
is that competitors are offering similar features and capabilities, so
pricing and margins are shrinking rapidly. Squeezing additional cost savings
out of the legacy circuit-switched network is proving ever more difficult.
A better next generation approach is required to support basic and enhanced
services, position the service provider to seize upon new service ideas
and opportunities, while driving costs out of the network.
Convedia media servers support a broad range of media
processing capabilities relevant to next generation VoIP solutions. When
packaged with Class 4/5 feature sets running on a softswitch or application
server, an economical VoIP solution can be deployed offering PSTN-equivalence
in features, capabilities, and reliability. Convedia, along with our softswitch
and application partners, can provide comprehensive Class 5 service solutions
including call waiting, call forwarding, CLASS features, or caller ID.
Class 4 features are also available including 1-800 services, private
voice networks, directory assistance, operator services, custom dialing
plans, or follow-me services. Next generation solutions also offer capabilities
not available with TDM-based solutions including rapid service/feature
introduction on off-the-shelf application servers. End users also benefit
through browser-based self-provisioning and control.
Convedia’s integrated media processing
features provide a cornerstone to carrier-scale Class
4/5 service solutions including:
- Customizable, multi-language announcements
- DTMF tone detection and generation
- Digit collection for telephony application servers
- Conference bridging
- Transcoding between different codec formats
- Automatic speech recognition (ASR)
- Text-to-speech (TTS)
Why should established voice service
providers consider migrating their Class 4/5 services
to a next generation architecture? The answer is dramatic
cost savings. Next generation VoIP architectures, built
around Convedia Media Servers, offer cost savings in capital,
ongoing operations, and network transport relative to
TDM-based circuit switched architectures.
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