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Traditional telephony applications requiring inputs or
control commands from the user have always been constrained by input devices—typically
the touchtone keypad. Recent advances in speech recognition technology
have driven increased implementations of speech processing capabilities
in networking equipment and services. Speech enabled solutions allow users
to control applications or access information using speech. New enhanced
services such as speech-based dialing and voice portals are now emerging
from innovative service providers today. The end users benefit from a
more flexible and natural means to control telecommunication services
or access information.
Convedia works with leading providers of
automatic speech recognition (ASR) and text-to-speech (TTS) technology
to develop carrier scale speech processing capabilities across our media
server family. Convedia’s commitment to standards-based approaches
to implementing speech technology will facilitate an accelerated adoption
of emerging and future services built around speech media processing.
Convedia
Media Servers support the following speech processing capabilities:
- Automatic
speech recognition (ASR)
- Text-to-speech
(TTS)
- Speaker
verification
- Standards-based
speech control protocols including MRCP
Speech processing capabilities can
be accessed and controlled by multiple call agents in
a next generation architecture using appropriate standards-based
protocols, including SIP/VoiceXML.
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